Frequently Asked Questions

Purchasing an AED or Defibrillator

How much does a defibrillator or AED cost?

The cost of a defibrillator can vary significantly based on the brand, model, and specific features. As a general guide, a good quality AED for businesses or homes will cost from $1500 to $5000. While some AEDs appear cheaper than others, but don't forget to consider the functionality, ease-of-use, reliability, and long-term maintenance.

Browse our website for the most accurate and up-to-date pricing on our recommended Defibtech Lifeline AEDs.

Is it worth buying a defibrillator for home?

A cardiac arrest can happen anywhere to anyone, but did you know that the majority of arrests occurring outside of a hospital, occur in the home?

Therefore, if you have the means and/or you or a family member are at higher risk of a cardiac event, then buying an AED for home is a great investment.

We strongly encourage having an AED at home, especially in households with elderly individuals or those with known heart conditions. An AED at home can make the crucial difference in a cardiac emergency.

Can anyone purchase a defibrillator or AED?

Yes, in Australia, there are no specific legal restrictions on who can or can't buy a defibrillator or AED. Anyone, including civilians, can equip themselves with these life-saving devices.

Do you need permission to install a defibrillator?

No specific permission is usually needed to install a defibrillator in most locations. However, for public buildings or shared spaces, it may be a good idea to consult with the relevant authorities or property management.

In general, any centrally located common area, protected from rain and excessive dust, where the AED is easy to see and access is a good place to install a defibrillator.

Why are AEDs so expensive?

AEDs are medical devices that require precise engineering and rigorous testing to ensure their reliability and effectiveness. The cost reflects the technological sophistication and quality assurance processes that go into producing these life-saving devices.

What is the difference between a defibrillator and an AED?

While all AEDs are defibrillators, not all defibrillators are AEDs. An AED, or Automated External Defibrillator, is a type of defibrillator specifically designed for ease of use, even by non-medical personnel. It can automatically analyse the heart's rhythm and guide the user throughout the process.

About the Defibtech Lifeline AEDs

What is the best defibrillator to buy in Australia?

While there are several good brands available, we highly recommend the Defibtech Lifeline AEDs. With their robust build, user-friendly design, long battery life, and award-winning features, they stand out as a top choice.

Browse our website for more information on the Defibtech Lifeline AED range.

Why do you only sell Defibtech lifeline AEDs?

We believe in providing the highest quality products for our customers. In our experience, Defibtech Lifeline AEDs have proven to be reliable, easy to use, and durable, making them our preferred choice.

How does Defibtech compare to other leading AED brands?

In our opinion, Defibtech Lifeline AEDs are the best of the best defibrillators for public use, whether at home or at work. They have a user-friendly design, long battery life, and unmatched durability. All units come with an 8-year warranty and 24-hour technical support, so that means Defibtech stands behind the quality of their products.

How many years does a defibrillator last?

The lifespan of a defibrillator can vary depending on the brand, model, and usage. However, Defibtech Lifeline AEDs come with an 8-year warranty, the battery will need replacing every 5 to 7 years and the electrode pads after each use.

Why do AEDs expire?

AEDs don't expire, but certain components, such as batteries and pads, do have expiration dates. It's crucial to regularly check and replace these components to ensure your AED is always ready for use.

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Using an AED

Can you only use a defibrillator once?

No, most defibrillators and AEDs can be used multiple times. However, after each use, some components, like the electrode pads and possibly the battery, may need to be replaced.

How many shocks can a Defibrillator provide?

The number of shocks an AED can provide depends on the battery's charge. Defibtech Lifeline AEDs, for example, can deliver up to 300 shocks on a fully charged battery.

Can an AED provide enough shock for a larger person?

Yes, an AED such as the Defibtech Lifeline can adjust the amount of electrical energy delivered based on the impedance, or resistance, it detects, making it suitable for individuals of different sizes.

Do people always come back on the first AED shock?

Not necessarily. While an AED can greatly increase survival chances, multiple shocks may be needed, and other factors can also influence the outcome. It's critical to call emergency services and start CPR immediately in a cardiac emergency.

Understanding Defibrillator Use and Safety

Can you use a defibrillator on someone whose heart has stopped?

A defibrillator, or AED, is designed to restore a regular heart rhythm in the event of certain types of cardiac arrest. If the heart has completely stopped (asystole), defibrillation won't be effective. However, it's crucial to begin CPR and call for emergency medical assistance immediately.

Can you restart a heart without a defibrillator?

In some cases, CPR (Cardiopulmonary Resuscitation) can help restart a heart or maintain some blood flow to the brain and other vital organs. However, for many types of cardiac arrest, early defibrillation in combination with CPR, is the most effective way to restart the heart's normal rhythm.

What happens if you defibrillate a healthy heart?

Modern AEDs, like the Defibtech Lifeline AEDs we sell, are designed to analyse the patient's heart rhythm and only advise a shock if it's needed. If used on a person with a normal heart rhythm, the AED will not deliver a shock.

That's why public access AEDs are so user friendly and can be operated by a lay person, as the AED assesses whether a shock is needed, not the rescuer.

Can a defibrillator make a heart start beating again?

Yes, a defibrillator can help a heart start beating again if it has an irregular rhythm or is in a type of cardiac arrest called fibrillation. However, if the heart has completely stopped, a defibrillator won't be effective, and immediate CPR and emergency medical assistance are necessary.